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Update Unexpected Downtime on Dec 23, 2013 @ 2pm

Important announcements from the Kpopselca team!
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Kpopselca
Post Dec 23, 2013 @ 3:00 pm

So today we noticed the website was down and unreachable at approximately 2pm PST. We were afraid it was a hard disk problem since our service provider did not update us with any network issues. Promptly looking through the server logs we noticed a defect with our ram modules so we sent a support ticket and within 20-30 minutes the technicians replaced the ram modules for us and the website is now back up.

Sorry for the inconvenience and we try to stay as transparent as possible with any issues that arise.
That is all and have a wonderful time with family and friends with the upcoming holidays! :smooch:

kurumi
Post Dec 23, 2013 @ 3:02 pm

i hope ur holidays are even wonderfuler


u-gay
Catbread
Post Dec 23, 2013 @ 3:13 pm

thanks you guys are awesome :mesmer:


PRETTY YOUNG THINGS OF KPS ٩(͡๏̯͡๏)۶ Issue: #1 #2
sunggyuluver
Post Dec 23, 2013 @ 4:02 pm

@karutamral

There's your answer. lol


Melindarandall
Post Dec 31, 2013 @ 11:00 pm

Just wanted to acknowledge the unexpected downtime we experienced at PTC Community this morning. Unfortunately it was out of our hands, as our service provider experienced a system-wide failure at one of their data centers. We were in constant contact with them as they worked quickly to resolve the issues and appreciate their help as we got the site back up and running.









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